Social security modernisation
Improving social outcomes for Finnish citizens and their families as they navigate the changing circumstances of life
Learn more about how Cúram’s domain knowledge and commercial off-the-shelf solution, together with CGI’s IT and transformational expertise, can help modernise social programmes in Finland.
Why Cúram?
Cúram is a purpose-built social security solution
Social protection is in our DNA
25+ years of experience helping governments around the world improve customer experience with social programme management solutions.
It’s in our name: Cúram means Care and Protection in the Irish language.
Trusted around the world
You are in good hands. We support 907+ government programmes in 12 countries at the national, regional and local level, in 7 languages including Finnish, Swedish and English.
Our history of social security best practice is built into Cúram's processes, workflows and functionality.
Industry leading expertise
Cúram is a social security platform built by social security experts, supporting 280,000+ caseworkers.
Our world-class experts understand the unique demands of the social security sector, changing legislation, award rates and evidence standards, and recognise that every government agency has its unique goals and challenges.
CGI + Cúram partnership
CGI and Merative: a long history of collaboration around the world
Public sector and social security domain expertise
CGI and Merative’s Cúram team have a long history of collaborating together and with government agencies around the world. CGI brings industry leading skills in the management, operations and support of critical, secure government systems. Merative brings Cúram: an out-of-the-box social security solution.
A built-for-purpose COTS solution
Cúram by Merative is a commercial out-of-the-box (COTS) solution, built specifically for the delivery of social security benefit programmes, and its team of social security sector professionals has hundreds of years of combined experience to meet the unique demands of social programme delivery.
Proven transformational programmes
CGI has been supporting Finland’s central government for more than 40 years, and for 25 years Cúram has been used by governments around the world to successfully transform their social programmes.
Video
The COTS advantage
Watch this three-minute video where our social security experts discuss the advantages of commercial-off-the-shelf (COTS) software over generic customer relationship management (CRM) software.
Customer references
Client successes
Read about some of our customers’ achievements.
Establishing a new national social security agency
Designed with and for the people of Scotland, the Scottish Government established Social Security Scotland, a new agency to deliver social security benefits to low- income citizens. The agency now delivers 13 benefits, serving 1.8m people.
Social Security Scotland has received a number of awards in recent years:
Modernising a national benefits delivery programme
The Government of Canada is modernizing and strengthening the way it delivers key statutory benefits to Canadians through the Benefits Delivery Modernization Programme. Old Age Security (OAS) is the first benefit programme to onboard to the new common benefit delivery platform.
In June 2023, an initial first group of OAS clients were brought onto the new platform, including case management support for 600,000 Foreign Benefit clients. The next phases of the OAS migration, scheduled to be completed in December 2024, will see approximately 7 million new and existing OAS clients transitioned onto the new Cúram platform.
Delivering public assistance during a crisis
As the largest social services agency in the United States, The New York City Department of Social Services Human Resources Administration helps more than 3 million New Yorkers through the administration of more than 12 major public assistance programmes including Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP).
ACCESS HRA receives 6 million monthly logins, with about 63,000 new accounts created each month. In a major shift from just a few years ago, new benefit applications are submitted almost entirely online. Approximately 90% of new SNAP and Cash Assistance applications are submitted online, as are nearly all applications for Fair Fares.
Cúram domain expertise
Meet the team supporting Finland
Our world-class experts understand the unique demands of the social security sector, changing legislation, award rates and evidence standards, and recognize that every government agency has its unique goals and challenges.
Nick Raponi
Vice President, Global Professional Services
As executive responsible for Cúram implementations globally, Nick ensures that benefits modernisation programmes fulfil their promise of enhancing the quality of life of the families they serve. With a background in IT and consulting, he brings a unique perspective and skillset to the CGI + Cúram partnership.
Kevin Joyce
Senior Practice Director
Boasting a proven track record in planning and leading some of the largest and most complex IT projects in UK health and social care, other government, banking and telecoms sectors, Kevin brings discipline and the ability to motivate teams to meet challenging deadlines in both business and safety critical environments.
Susanne Rosenqvist
Business Analyst
With 20+ years of hands-on expertise in social and health care, consulting and business analysis, Susanne specialises in IT consulting and agile methodologies to improve customer outcomes by developing electronic services, enhancing service flows, and managing provider interactions.
Marc Zimmermann
Senior Manager, International Pre-Sales
Marc combines his deep understanding of social security and broad IT skills to help customers design solutions for client-centric processes and IT systems that achieve better outcomes for their clients. He brings more than two decades of experience from working with private and public sector customers worldwide.
Garry Heap
Head of Cúram Services Global Technical Practice
With over 30 years of experience in IT management, design and development, covering a wide range of technologies and public sector businesses, Garry leads solution architecture and technical delivery on large, complex government benefit delivery projects. He thrives on exceeding expectations in technically challenging environments.
Esa Vierikko
Business Analyst
Esa has 25 years of expertise in international social and health care, consulting and business analysis. Certified in business analysis, SAFe methodologies, supervising and psychotherapy, Esa applies his expertise to improve customers’ business and outcomes by enhancing processes, electronic services and service flows.
Mel Feild
Enterprise Business Strategist
With 25 years’ experience designing simple, high-value technology experiences in service of others, Mel excels at aligning business objectives with technical capabilities to deliver strategic business outcomes.
Global project assignments have afforded her multicultural understanding and problem-solving skills across sectors and geographies.
Jason Singleton
Head of Cúram Services Global Business Practice
A business architect with 20+ years’ experience in social welfare, including 8 years in various roles at the UK Department for Work and Pensions, Jason thrives on understanding our clients’ business models and goals in order to maximise their use of Cúram through innovative and holistic design and efficient operating models.
Mark Tomlinson
Delivery Programme Manager
Mark brings 25 years of project and program management experience, delivering projects in social services, telecoms and IT. Over 10 years have been dedicated specifically to delivering Cúram implementations to multiple government agencies around the world, bringing together geographically disperse teams to work seamlessly towards common goals.
Sean Renner
Global Business Growth Leader
With more than 35 years’ experience of government social security settings, including the Department for Work & Pensions in the UK, Sean works closely with social agencies across the world to explore how new technologies can drive operational efficiency improvements and generate significantly enhanced outcomes for citizens.
Hector Upegui
Chief Health Officer
An experienced physician executive with a European advanced masters in social security and over 30 years experience in international and regional healthcare, insurance, reinsurance, and social protection, Hector’s expertise lies in translating functional business challenges into technology solutions supporting business transformation.
Gary O'Leary
Government Leader, Social & Health Programmes
With 20 years of experience helping governments around the world transform services to become more citizen centric and outcome focused, Gary’s vision lies in the enablement of cross-organisational teams and activation of family and community members around the holistic needs of an individual.
