Cúram and AI: unlocking the future of artificial intelligence in government agencies

As government agencies continue to modernize and explore opportunities for new technologies, Cúram have put together a paper considering current and future trends in artificial intelligence (AI), and potential use cases along the journey of benefits delivery. The paper provides a 6-step framework to ensure that AI technology is effectively and ethically integrated into human services, prioritizing the needs and experiences of users. It also offers inspiring examples of AI's transformative potential for caseworkers, citizens and developers - we hope you find it insightful.