Deliver on your promise to help people live fuller lives with social service solutions.
Cúram™ by Merative (formerly Social Program Management) empowers health and human services organizations to transform the delivery of services, empower caseworkers, and help individuals access the programs they need to achieve better outcomes. For 25 years, Cúram has been trusted by global organizations for its technology and expertise, empowering users to better focus on protecting and caring for those in their communities.
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Adapt to the changing needs of those you serve with flexible social program management software.
Validated by 25+ years of global government experience
Simplifies how at-risk populations connect with programs and services – and how your staff administer them
Enables agencies to test solutions and solve problems in real-time
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YEARS OF EXPERIENCE
KEY BENEFTIS
Increase access to benefits and improve service delivery with virtual assistants and mobile-first design
Give your employees more time to serve those in need by automating repetitive, burdensome tasks and streamlining eligibility processes
Unlock data from multiple systems and partners to create individual, whole-person care plans
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SERVICES
Before we talk technology, we first listen. We lead personalized design-thinking workshops with your agency, team and users to understand your pain points and learn where you can streamline workflows. Your insights inform our build.
From day one, you have a team of world-class experts on hand to ensure you reach your goals. From coding to security to data integration and the right design elements for your client-facing portal, our expertise is yours.
Our relationship with your organization is ongoing. Need help scaling up? Interested in Merative hosting your program? We’re here to support you and enable your team to meet new challenges and better serve people.
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USERS
Reduces the burden on development teams with configurable systems for specific requirements. Provides support if agencies need more time to upgrade.
Provides multiple methods to access government benefits. Supported by AI, chatbots, mobile optimization, and digital interfaces designed by real users.
Captures information in clear workflows that help caseworkers be more effective and efficient with case management.
Rebecca Kircheimer, Interim Deputy Commissioner, NYC Human Resources Administration
Shirley-Anne Somerville, Cabinet Secretary, Social Security Scotland
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Social Security Scotland
Social Security Scotland
Sonoma County, California
Sonoma County, California
The Scottish Government
Clark County, Nevada
New York City Human Resources Administration
New York City Department of Social Services
Our platform is planned and developed consistent with our ISO 27001:2022 certification.
CONFIGURABLE AND FLEXIBLE
*Not all Merative products are available in all jurisdictions in which Merative operates
Serves 187 million people annually
Supports 970+ global government programs
Used by more than 280,000 caseworkers worldwide
Resources
WHITEPAPER
The paper provides a 6-step framework to ensure that AI technology is effectively and ethically integrated into human services, prioritizing the needs and experiences of users.
BLOG
See how The Scottish Government disbursed GBP 190 million to nearly 100,000 households.
WHITEPAPER
Discover how one Nevada county kept nearly 250,000 people in their homes during an economic downturn.
WHITEPAPER
How we’re supporting your HHS journey from on-premises to a hosted, customizable cloud deployment.
