We’ve heard your feedback. Here’s what we’re doing about it.
Our mission at Merative, through our Cúram solution, is to work tirelessly to make life easier for caseworkers, agencies, and the constituents they serve. That includes making it easier to upgrade from one Cúram release to the next.
Upgrading to the newest available iteration of Cúram allows you to continue to maximize your software investment and benefit from the enhanced business functionality and technical features included in Cúram. Staying up to date with new Cúram releases, as they become available, also ensures you’re benefitting from our ongoing security improvements and defect fixes, and that your software and the people using it are not still dealing with an issue that has already been resolved.
That’s why we’ve enhanced the Cúram upgrade experience with new tools, tailormade to your needs and feedback, that are making it easier for you to continuously upgrade and stay up to date.
With each new software update, Cúram provides release notes describing the new product enhancements and defect fixes included in the release. But we heard from you that there wasn’t enough technical detail in these notes regarding how the upgrades may affect specific artifacts or dependencies in your environment.
That’s why we’ve rolled out new tools that provide this deeper level of visibility into the technical detail that you need to execute your upgrades faster and more seamlessly than before.
- Artifact Dependencies Search Tool: Provides visibility on dependencies between artifacts in the codebase to assess whether there is any custom dependency on deprecated artifacts that are about to be removed from the product, and what impact that may have on your Cúram instance and upgrade.
- File Changes Report: Enables you to request a customized report that clearly lists out all files that have been changed with each new Cúram upgrade, mapping out the installation path and file name for each file that has been edited, added, or removed – all in a clear, easy-to-read CSV format.
- Analysis Documentation Tool: Generates a comprehensive documentation of the out-of-the-box and custom artefacts of a Cúram application and their relationships and interdependencies, to support exploring the metadata and business functions and analyze the impact of changes.
We know upgrades are big tasks. They take time, money, and resources away from your critical day-to-day operations. But we also want to avoid a situation where any customer isn’t able to reap the full benefits of the latest version of the software. If you’re running an older version of the software, you may be at risk of outdated user experiences for caseworkers and lacking critical fixes needed for business functionality. If you don’t upgrade, those benefits simply won’t be available to you.
That’s why we’ve created another set of new tools that make it easier than ever to keep up to date with each new iteration of Cúram – ensuring you’re always benefiting from the latest features, business functionalities, and design changes.
- Upgrade Helper Pack: Provides tools and documentation to help you upgrade a Cúram application. This pack contains a guide describing the recommended process for upgrading applications and details any significant migrations that may require upgrade effort.
- User Interface Upgrade Helper: Identifies each new update’s required changes to CSS, models, and icons in your current development environment. This allows you to review the suggested changes and apply the appropriate ones to your development environment.
- Data-testID Attribute: Improves the user interface automated testing experience by helping you target specific UI components in a UI automation test framework.
We know you’re running systems that have very real and immediate effects on people’s lives – whether vulnerable communities will have the money they need to put food on the table and afford rent. And because of that, we know you have to proceed with caution when upgrading your system. That’s why we’re focused on doing all we can to take care of the mundane, complicated aspects of an upgrade, so you can focus your time and resources on the most critical tasks.
We developed this suite of tools to provide an easier, faster, and more intuitive Cúram upgrade experience, with greater visibility into what each new release entails and how those changes will specifically impact your environment. We hope this promises to be the start of a “new normal” for Cúram upgrade experiences, helping you benefit from the latest software improvements and features available – making life easier for you, so you can make life easier for the people you serve.
