MarketScan product support
Resources for users and administrators

Contact information
For questions on MarketScan Solutions (MarketScan Research Databases, MarketScan Treatment Pathways, MarketScan University), please email support.
Email us
Please include in your email:
- The MarketScan Product/Solution
- Full and detailed description of the problem or question
- Screenshots of the problem and any additional data
- Your contact information
Hours of operation
The support inbox is monitored weekdays (excluding US holidays) during the hours below.
North America
Monday to Friday / 9:00 a.m. to 5:00 p.m. EST/EDT