How a new PACS system helped Regional Medical Imaging simplify breast imaging workflows

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Dr. Randy Hicks, owner and CEO of Regional Medical Imaging, an imaging service provider system based in Michigan, was looking for a partner that could help provide a new solution to an old problem: streamlining PACS system workflows for breast imaging, in order to improve clinician efficiency and, by extension, patient experiences and outcomes. Dr. Hicks found that partner in Merge.

The problem: Too many PACS imaging silos

Breast imaging workflows at RMI were jammed up by a patchwork of different PACS systems creating their own disparate silos around patient data. This made cross-collaboration and communication unnecessarily difficult and slow – forcing clinicians to rely on “independent counsels for breast imaging,” as Dr. Hicks recounted, which took them away from their workflows.

The solution: A PACS radiology software partner focused on flexibility

In partnering with Merge, RMI was able to develop an in-house PACS implementation that wasn’t just in line with industry expectations, but was tailored to their unique breast imaging needs across RMI’s many sites.

RMI’s Merge PACS deployment provided the innovative imaging software system they needed to consolidate and streamline their clinicians’ breast imaging workflows, ensuring everyone could work faster and more efficiently from a single source of truth.

“I was looking for a partner that was willing to innovate and change, and really help me to change the world of imaging in the way that we need, not just in Flint, Michigan, but around the country.”
– Dr. Randy Hicks, owner and CEO, Regional Medical Imaging

Saving lives through innovative breast imaging

Dr. Hicks credits RMI’s partnership with Merge as one part of a greater mission: finding more cancers, finding them earlier, and ultimately helping to save more lives. Although breast cancer still remains very prevalent today, breast cancer deaths have declined by more than 40% over the last 35 years. That’s in part because of advancements made in medical imaging and methods for breast screenings.

“Merge worked with us and developed…a product that is very good for the use of breast imaging today. It has been our go-to for 15 years.”
– Dr. Randy Hicks, owner and CEO, Regional Medical Imaging

The more that health systems like RMI can continue pushing the envelope with innovative breast imaging solutions, backed with the support of radiology solutions providers like Merge, the more we can continue to help bring that cancer curve even further down.