Transform the delivery of government social services
Deliver on your promise to help people live fuller lives with social service solutions.
Evolve with Cúram
Cúram™ by Merative (formerly Social Program Management) empowers health and human services organizations to transform the delivery of services, empower caseworkers, and help individuals access the programs they need to achieve better outcomes. For 25 years, Cúram has been trusted by global organizations for its technology and expertise, empowering users to better focus on protecting and caring for those in their communities.
Social program management is about putting people first
Adapt to the changing needs of those you serve with flexible social program management software.
Platforms made for governments
Validated by 25+ years of global government experience
- Streamlines multi-program eligibility, enrollment and administration
- Includes end-to-end business processes specific to government requirements
- Provides flexibility to create new programs that target at-risk populations
Software with person-centered design
Simplifies how at-risk populations connect with programs and services – and how your staff administer them
- Built on human-centered design principles
- Incorporates ongoing feedback from formal user groups
- Drives customer satisfaction with continual quality improvement
Tools with low-code implementation
Enables agencies to test solutions and solve problems in real-time
- Offers fast deployment with intuitive software
- Includes no-code administration suite
- Frees IT departments to tackle more complicated tasks
Are your government social services human-centered, accessible and digital-first?
Incorporates deep health and human services expertise
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Accelerates implementation and a quick return on value
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Improves access to data and insights with family-centric data model
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Reduces need for customization thanks to expert-led planning
Puts people first
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Simplifies navigation with chatbots and AI
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Uses caseworkers’ and citizens’ time effectively
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Mobile-first design with full functionality across devices
Provides intelligent integrated care management
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Enhances collaboration to improve individual outcomes
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Improves data sharing across departments and organizations
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Creates smooth pathways to move people through care services
Allows for incremental modernization
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Reduces technical risk
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Controls project costs and upgrade support
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Avoids vendor lock in
Keeps up with changing benefits mandates
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Handles complex legal and financial requirements such as Title IV-E
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Documents services to beneficiaries across multiple programs
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Simplifies eligibility determination and unintended case closings
SERVICES
Benefit from our deep expertise and decades of experience
Consult
Before we talk technology, we first listen. We lead personalized design-thinking workshops with your agency, team and users to understand your pain points and learn where you can streamline workflows. Your insights inform our build.
Support
From day one, you have a team of world-class experts on hand to ensure you reach your goals. From coding to security to data integration and the right design elements for your client-facing portal, our expertise is yours.
Grow
Our relationship with your organization is ongoing. Need help scaling up? Interested in Merative hosting your program? We’re here to support you and enable your team to meet new challenges and better serve people.
USERS
Modern, individualized experiences for all
IT departments
Reduces the burden on development teams with configurable systems for specific requirements. Provides support if agencies need more time to upgrade.
Individuals
Provides multiple methods to access government benefits. Supported by AI, chatbots, mobile optimization, and digital interfaces designed by real users.
Caseworkers and care teams
Captures information in clear workflows that help caseworkers be more effective and efficient with case management.
Awards & recognition
UK IT Industry Awards Project of the Year
Social Security Scotland
The Digital and Transformation Project of the Year Award
Social Security Scotland
The Financial Times Intelligent Business Award for Public Sector
Sonoma County, California
National Association of Counties Achievement Award
Sonoma County, California
The Management Consultancies Association Award
The Scottish Government
IDC Government Insights Smart Cities North America Award
Clark County, Nevada
APHSA ISM Best Technology Award
New York City Human Resources Administration
Center for Digital Governance Best Mobile/Digital Award
New York City Department of Social Services
Let’s transform the delivery of your government social services
