Social program management

Strengthen connections to care by modernizing social services delivery and patient engagement.

Let’s talk

Family in front of home smiling together with child in arms

Social program management is about putting people first.

Here’s how we help deliver on this promise to over 70 million people around the world.

Proactive, personalized engagement

Identify and connect at-risk individuals to services through personalized, automated outreach.

Modern, efficient care experiences

Make it easier for people to access health and social programs – and for your staff to administer them.

Deep, cross-industry expertise

Benefit from a fast, thoughtful deployment informed by five decades of experience serving governments and clinicians.

WHO WE HELP

See how Merative Social Program Management can help your organization

Explore how we can help health and human services agencies and healthcare providers.

Government agencies

Prevent vulnerable populations from falling through the cracks by proactively connecting them to health and social care.

Healthcare providers

Drive better health outcomes with automated, evidence-based outreach to rising-risk patients.

Community-based organizations

Advance health equity by identifying social risk factors for children, adults and families in real-time.

SOCIAL PROGRAM MANAGEMENT SOLUTIONS

Explore Merative Social Program Management

Eligibility and entitlement software

Realize value quickly with an intuitive solution that streamlines benefits delivery and safeguards citizen data.

See it in action

Child welfare software

Give your social caseworkers more time with children and families by automating repetitive, low-value tasks.

See it in action

Citizen engagement software

Help more people access and navigate government benefits and services with a mobile, self-service application.

See it in action

Patient engagement software

See how Phytel® Outreach’s automated appointment reminders and scheduling capabilities help improve outcomes.

See it in action

Integrated care management solution

Lower hospital admissions by providing holistic, coordinated care to high-need individuals through a single platform.

CASE STUDIES

Modernizing social programs

See how New York City reduced unintended case closings by 50%.

Launching social benefits

Learn how Scotland paid out GBP 190 million to 100,000 households.

Improving child welfare

Explore how Hamburg processed 60% more cases over a 5-year period.

Reducing no-shows

See how one clinic increased patient visits by 30% annually.

Increasing revenue quickly

See how a Utah clinic netted USD 1 million through appointment scheduling.

Improving patient engagement

See how one medical group improved diabetes outcomes – and its revenues.

Preventing homelessness

Learn how one Nevada county prevented 249,700 residents from being evicted.

RESOURCES

Dig deeper into social program management

BRIEF

Smarter health and human services

Discover how integrated eligibility can streamline people’s experiences with government benefits delivery.

BRIEF

Citizen engagement software overview

See why a mobile friendly-portal, pre-built business rules and an artificial intelligence (AI) chatbot made this solution ideal for responding to COVID-19.

BRIEF OVERVIEW

Child welfare software overview

Explore key features and functions of the software, including the “family view” for caseworkers, reporting and analytics and AI-powered search.

DATA SHEET

Patient engagement software overview

Learn about the key functions of Phytel, including patient communication, personalized messaging, appointment reminders, appointment scheduling and more.

Social program management